Privacy policy

Weekend Playground
Effective Date: 1/6/25 

At Weekend Playground, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and where applicable, the Privacy and Personal Information Protection Act 1998 (NSW).

By using our website ([insert URL]) and purchasing from us, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

We may collect personal information such as:
    •    Full name
    •    Email address
    •    Phone number
    •    Billing and shipping address
    •    Payment details (processed securely via third-party payment gateways)
    •    Account login details (if applicable)
    •    Order history and product preferences
    •    IP address and website usage data

2. How We Collect Your Information

We collect personal information in the following ways:
    •    When you place an order
    •    When you sign up for an account or our newsletter
    •    When you contact us via our contact form, email, or phone
    •    Through cookies and website analytics tools (e.g. Google Analytics)

3. Why We Collect Your Information

We collect and use your information to:
    •    Process and fulfill your orders
    •    Communicate with you about your orders and enquiries
    •    Send marketing communications (with your consent)
    •    Improve our website, services, and customer experience
    •    Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your personal information to:
    •    Third-party service providers (e.g. payment processors, couriers, web hosting providers)
    •    Legal or regulatory authorities if required by law
    •    Professional advisors (e.g. accountants, lawyers) where necessary

We will never sell your personal information to third parties.

5. Storage and Security of Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data may be stored in electronic form on secure servers, some of which may be located outside Australia (e.g. via Shopify or other cloud-based services).

6. Cookies and Website Tracking

We use cookies and similar technologies to:
    •    Enhance your shopping experience
    •    Analyse website traffic and usage
    •    Personalise content and ads (if enabled)

You can control cookies through your browser settings, but disabling them may affect your ability to use parts of the site.

7. Direct Marketing

We may send you promotional materials if you’ve provided consent. You can opt out of marketing communications at any time by:
    •    Clicking “unsubscribe” in emails
    •    Contacting us directly at [insert email]

8. Access and Correction

You have the right to request access to and correction of the personal information we hold about you. Please contact us using the details below. We will respond within a reasonable timeframe.

9. How to Make a Complaint

If you believe we have breached your privacy, you can contact us at the details below. We will respond to your complaint promptly.

If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au

10. Contact Us

For any privacy-related questions or concerns, please contact:

Weekend Playground
Email: josh@weekendplayground.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.